General FAQs
Buyer's Guide
- What is the difference between all the Cubii Models?
- Will my health insurance plan help cover the cost of a Cubii purchase?
- Can I purchase Cubii Ellipticals in-store?
- When will the Cubii Elite be back in stock?
- Why does my invoice appear in USD when I live in Canada?
- How do I use my Cubii? Can you give me some 'getting started' tips?
Warranty
Shipping, Returns, and Exchanges
- How long will it take to receive my item?
- I did not receive an order confirmation. How do I get one?
- How can I submit a Return Request?
- Do you ship to Alaska and Hawaii?
- If I ordered multiple items along with the Cubii, will they all ship in the same box?
- Should I expect shipping delays during the pandemic?