General FAQs
Buyer's Guide & Warranty Information
- Register Your Cubii for Warranty
- Will my health insurance plan help cover the cost of a Cubii purchase?
- Can I purchase Cubii Ellipticals in-store?
- What are the terms of the Warranty?
- Where are Cubii products manufactured?
- Can I pay with a money order or check?
Shipping, Returns, and Exchanges
- What is the return policy for Cubii ellipticals purchased as a holiday gift (for 2022)?
- I did not receive an order confirmation. How do I get one?
- How can I submit a return request?
- Do you ship to Alaska and Hawaii?
- If I ordered multiple items, will they all ship in the same box?
- What is your exchange policy?