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  1. Cubii
  2. General FAQs

General FAQs

Buyer's Guide & Warranty Information

  • Why does my new Cubii product look like it's not charging?
  • Register Your Cubii for Warranty
  • My Cubii Is Sliding. What Can I Do?
  • Will my health insurance plan help cover the cost of a Cubii purchase?
  • What are the terms of the Warranty?
  • Where are Cubii products manufactured?
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Shipping, Returns, and Exchanges

  • What is the return policy for Cubii ellipticals purchased as a holiday gift (for 2022)?
  • I did not receive an order confirmation. How do I get one?
  • How can I submit a return request?
  • If I ordered multiple items, will they all ship in the same box?
  • What is your exchange policy?
  • What is your return policy? Should I keep my original packaging?
See all 9 articles

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