Android devices: Issues Connecting to my Cubii

If you are having issues with connecting your Android device to your Cubii unit, you may need to clear your Bluetooth Cache. Following this step should help resolve the issue.

1. Go to Setting

Screenshot_20191004-091610_Settings.jpg

2. Select “Application Manager” or on some devices "Apps"

Screenshot_20191004-091625_Settings.jpg

3. Choose Show system apps (you may need to either swipe left/right or choose from the 3-dot menu in the top right corner)

Screenshot_20191004-091636_Settings.jpg

4. Select Bluetooth from the now larger list of Applications

Screenshot_20191004-091703_Settings.jpg

5. Select Storage

Screenshot_20191004-091709_Settings__1_.jpg

6. Tap Clear Cache

Screenshot_20191004-091715_Settings.jpg

7. Go back and restart your phone

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If that does not help initially, follow these steps:

1. Uninstall the Cubii app and install it again from the Play Store. Connect to your phone only directly via the Cubii app
2. Go to Settings - Reset Network Settings

You can also try hard-resetting your Cubii. You can do that by unplugging/plugging in the battery. Instruction on how to do that can be found here:

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