What is your exchange policy?

Products purchased at our website Cubii.com or directly from Cubii on Amazon.com can be exchanged within 30 days of delivery. If you do wish to exchange your Cubii product, please email us at support@mycubii.com with the following information:

  • Where you purchased your Cubii
  • Order number
  • Your Cubii's serial number. The serial number will have this format: F3(A or B)x-xxx(x)-xxxx(x). All x's will be numbers
  • Shipping address (where the return is coming from and also, where the new product should be delivered to)

Please inform us if there are any address changes and we will get in touch with you with instructions. Within 30-days of delivery, we will cover the cost of return shipping for the exchange process.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Article is closed for comments.