Micro USB port broke off. What can I do?

Under normal condition and use, the Micro USB port should not break off. If you find the Micro USB port broken, please contact with the following information. The more specific you can be, the faster we can offer a solution.

  1. Order ID
  2. Serial Number (located on packaging or under the Cubii unit)
  3. Explanation of the issue
    • How long have you been using the Cubii?
    • How did the issue occur?
  4. Photo of the issue (preferable)
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