Under normal condition and use, the Micro USB port should not break off. If you find the Micro USB port broken, please contact [email protected] with the following information. The more specific you can be, the faster we can offer a solution.
- Order ID
- Serial Number (located on packaging or under the Cubii unit)
- Explanation of the issue
- How long have you been using the Cubii?
- How did the issue occur?